How to
Collection, and how it actually works
Order online, collect at the store. What happens between those two things.
DEMO CONTENT. Ordering online and collecting at the store is the simplest thing we do, and the part people ask about most is what happens in between.
You order
Everything in your basket is priced by the shop, not by your browser, and the total you see is the total you pay. Nothing is held back from the shelf until your payment is confirmed — which is why an item can occasionally sell out between browsing and paying, and why we would rather tell you that than take your money for something we do not have.
We pack it
Once payment is confirmed the order is real and the stock is committed to you. You get an e-mail when it is packed and waiting.
You collect
Bring your order number. That is the whole of it.